Office of Neighborhood Services

  1. Community Survey
  2. Neighborhood Meetings

We Want Your Insight on Housing in Abilene

The City of Abilene is currently conducting its Five-Year Consolidated Plan to help learn the top housing-related needs of Abilene residents, homelessness and other special service needs, economic development challenges, and opportunities for community and neighborhood development. The City of Abilene’s Office of Neighborhood Services has partnered with Crescendo Consulting Group to complete this process.

A wide range of community residents and organizations have already provided ideas and recommendations through interviews and focus discussion groups. Now it is your turn! Help us rate and prioritize ideas that merit more attention and focus in Abilene.

The survey will take less than 6 minutes, and your comments will be kept confidential. The survey will close on March 29, 2020 at 5 pm CST.

If you have any questions about the survey, please direct them to Katelyn Michaud, Crescendo Consulting, at

Thanks in advance for your participation in this important project.

Guiding Principles

The Office of Neighborhood Services (ONS) is founded on five principles. These principles state that the ONS will:

  • Build and support neighborhood leadership
  • Change the community mindset of advocate neighborhoods
  • Focus service efforts on achieving neighborhood stability
  • Respect neighborhood identity
  • Secure a resource commitment for neighborhoods

Neighborhood Services also administers two programs that provide grants/loans of varying amounts to repair or rehabilitate homes owned and occupied by low or moderate income homeowners. These services are available only to residents of the City of Abilene. Minority and/or women-owned contracting firms are encouraged to participate in this program.


Complete applications (make certain to answer all questions), then submit them with required documentation to the Office of Neighborhood Services.

  1. Critical Repair
  2. First Time Homebuyer
  3. Neighborhood Revitalization
  4. Single Family Rehab

Critical Repair Program

The Critical Repair Program is designed to assist Single Family owner occupied homes with critical repair problems that are a detriment to life, safety, or health of occupants, which require immediate action. These are homes where handicap accessibility is needed, or with:

  • Leaks in roofs
  • No water, gas, heat, electrical service
  • Open sewers

The Critical Repair Program will only correct problems deemed a critical situation.

Download the Critical Repair Program Application (PDF).


The ONS is responsible for administering two federal grants:

  • Community Development Block Grant (CDBG)
  • Home Investment Partnerships Program (HOME)

To remain eligible for the grants, the City must submit a five-year strategic plan - the 2015 to 2019 Consolidated Plan for Housing and Community Development - and the 2015 Analysis of Impediments to Fair Housing Choice Study- to the U.S. Department of Housing and Urban Development in August 2015. The City must submit an annual One-Year Action Plan that outlines proposed projects and allocations for both programs.

In April 2001, the Abilene Community Excellence (ACE) Task Force recommended building upon the existing neighborhood program concepts in the Planning and Development Services. As a result, combining aspects of the Neighborhood Initiatives (CDBG/HOME) Division with the Planning Services Division enables us to develop a more comprehensive Office of Neighborhood Services.