Starting March 6, 2023, City of Abilene utility customers will see a slight increase when they pay their bill by credit card over the phone.
A credit card processing fee is collected for over-the-phone payments by a third-party vendor. The processing fee does not increase the city’s revenue.
Previously, those who paid their bill by calling 325-676-6405 were charged a minimum credit card fee of $2.25.
The minimum amount increased to $2.95 due to price adjustments by the vendor. The rate change affects anyone paying $100 or less.
Telephone customers whose bills exceed that amount will continue to pay a 2.95% processing fee, meaning their fee amounts should not be affected.
Processing fees for other payment options have not changed.
A snapshot of how the new fee affects customers
Billed Amount | Old Fee Amount (Before 3/5/2023) | New Fee Amount (After 3/5/2023) |
$75.00 | $2.25 (minimum) | $2.95 (minimum) |
$76.50 | $2.26 | $2.95 |
$80.00 | $2.36 | $2.95 |
$90.00 | $2.66 | $2.95 |
$100.00 | $2.95 | $2.95 |
$110.00 | $3.25 | $3.25 |
$120.00 | $3.54 | $3.54 |