The Water Utility Customer Service Center will reopen on Wednesday, March 10. Operating hours will remain the same:
Monday through Friday
8:00 am – 5:00 pm
Social distancing will be in place. Face masks are encouraged, but not required.
Water service customers can still make payments and apply for water service by visiting the City’s website at www.abilenetx.gov/waterbilling.
Payments can also be made by the following:
Online – www.abilenetx.gov/waterbilling
Phone – 325-676-6405
Mail – City of Abilene Customer Service Center, PO Box 3479, Abilene, TX 79604
Drop Boxes – 4595 S. 1st Street (Located in the center island of parking lot), or outside City Hall (South side of building on N. 5th)
Email firstname.lastname@example.org, or call 325-676-6405 with any questions.