I don't remember my password. Can you reset it?

The library cannot reset your password, but if you access the Hoopla Log In Screen, you can choose the option "Forgot Your Password?" so Hoopla can help you retrieve it.

Show All Answers

1. I don't remember my password. Can you reset it?
2. I tried to check out a TV show, but it only gave me one episode for a checkout. Is that right?
3. Will there be new movie releases added to the collection?
4. Can I suggest a title for purchase on Hoopla?
5. The movie I'm viewing is fuzzy. What can I do to fix that?
6. Can my family set up more than one account using the same library card?
7. I've used up my 8 checkouts. When will I be able to use Hoopla again?
8. What if I have a technical questions not covered here?