Can my family set up more than one account using the same library card?

No, only one account on Hoopla can be established per library card. However, members of your family can register for a library card for free and then establish their own Hoopla account. Remember, Hoopla users must be at least 13-years-old to access this service.

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1. I don't remember my password. Can you reset it?
2. I tried to check out a TV show, but it only gave me one episode for a checkout. Is that right?
3. Will there be new movie releases added to the collection?
4. Can I suggest a title for purchase on Hoopla?
5. The movie I'm viewing is fuzzy. What can I do to fix that?
6. Can my family set up more than one account using the same library card?
7. I've used up my 8 checkouts. When will I be able to use Hoopla again?
8. What if I have a technical questions not covered here?