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You may choose to stay anonymous; however, the Code Compliance Officers will not be able to inform you of the actions taken. Leaving contact information is vital to a thorough investigation. Code Officers do not discuss the name of a complainant with a violator when a complaint is investigated.
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You can come to City Hall in person or file a complaint by calling 325-676-6241. You can also make a complaint via the Report a Problem page.
Officers will try to perform an initial investigation within 2 to 5 days. Health and safety issues take first priority. The number of calls received may also affect response times.
Several factors may contribute to the amount of time required to respond to a citizen's report of a nuisance, including:
During the growing season, complaint inspections and abatement are significantly delayed due to the number of calls received for tall grass and weeds. From the initial inspection to owner notification, and to subsequent abatement, there may be delays due to the timelines set by the State, and by the property owner's willingness to comply.
Call the Environmental Enforcement Office at 325-676-3867 with as much as you know about the event such as the:
If the dumping is in the rights-of-way:
If the dumping is elsewhere, please provide as much information as possible to assist us in an investigation:
To report someone dumping items, you may:
The homeowner or tenant is responsible for maintaining the area between the middle of the street to the middle of the alley (or the back property line if there is no alley) free of litter, debris, and high weeds.
Residents are responsible for the trimming of trees located on their property, to the center of the alley, and in the parkway (the area which extends from the property line to the curb or street pavement edge). You may contact a professional landscaping or tree trimming service to assist you with the trimming. Tree branches and limbs may be taken to the Abilene Brush Center located at 2149 Sandy Street off of East Highway 80 for recycling. This service is free for Abilene residents. To report tree limbs touching electrical lines, call American Electric Power (AEP) at 1-877-373-4858; to report tree limbs touching telephone lines, contact your telephone service provider.
The City of Abilene will investigate complaints of dead, diseased, or insect-harboring trees, and will deem it a nuisance when its condition constitutes a hazard to life or property.
The City will issue a Notice of Violation giving the property owner 10 days to abate the nuisance. A re-inspection will be made 10 days from the date of the notice. If the property is still in violation, the City may abate the nuisance and the owner will be charged an abatement fee, an administrative fee, and a penalty fee. If the charges remain unpaid after 30 days from the billing date, the City will file a lien on the property and the debt will accumulate interest at 10% per year from the due date until paid.
The City cannot mediate other tree disputes among neighbors. If you wish to report a violation, call 325-676-6241.
Vehicles are not allowed to be parked in the yard of any residence.
Driveways must be constructed in accordance with the requirements of the Public Works Department, and an Approach Permit must be obtained prior to construction. For more information regarding the Approach Permit, call the Public Works Department at 325-676-6281.
No. Heavy commercial, heavy/light industrial vehicles, and commercial vehicles with a rated capacity greater than one ton may not be parked in zoning districts on any:
Contact Planning and Development Services for on-street regulations of specific locations If you wish to report a violation, call the non-emergency number for the Abilene Police Department at 325-673-8331.
If you operate a home business in a residentially zoned area, you may not:
For additional information, view the Home Occupation Brochure (PDF).
No. It is a violation of the City Code to post signs on utility poles or trees, or in the City right-of-way. Violations are punishable by a fine of up to $500 per day, per violation. If you wish to report a violation, call 325-676-6241.
Items that are not intended for use outdoors or are not made of a material that is resistant to damage or deterioration from exposure to the outdoors may not be stored on a porch, in a yard, under a carport, or within any area visible to the public.
Yes, on your own property. However, composting is effective only if the material is turned every 30 days. Otherwise, you have created a plant growth waste pile instead of compost.
Ask them where they dispose of your waste. Require that the contractor provide you with local landfill receipts or recycled material disposal receipts.