Why is my water meter being replaced?

The City of Abilene Water Utilities Department has initiated a project to replace its approximately 43,000 water meters. The meters will be replaced with an Advanced Metering Infrastructure (AMI) system. AMI smart water meters give customers live data access, help conservation efforts, and ensure a better water future.

Show All Answers

1. Why is my water meter being replaced?
2. Does this mean my bill will increase?
3. Will the City be raising water rates to pay for the new system?
4. When will this work be performed?
5. How will this affect my service?
6. How long will the installation take?
7. How do I know who is authorized to do the work?
8. Do they need to come inside my house?
9. I'm on vacation or not available that day. Who do I call?
10. Why am I unable to turn on my water after the new meter was installed?