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1. How do I report a damaged or missing traffic control sign?

Contact the Abilene Police Department's non-emergency number at 325-673-8331. Please provide the location of the sign, the type of sign (stop, yield, speed limit, etc.), and the type of damage.

2. How do I report a problem or concern about pavement markings?

To report problems or concerns, contact the Traffic Sign Shop at 325-676-6065.

3. How do I report a traffic signal malfunction?

Contact the Abilene Police Department's non-emergency number at 325-673-8331. Please provide the intersection name, the direction of travel and the nature of the malfunction.

4. How do I report a street light that is not working?

The City of Abilene does not maintain street lights except at signalized intersections. Either Taylor Electric or AEP maintain street lights within the City of Abilene.

• AEP Street lights usually have a silver or yellow pole number down one side of the street light pole.
  • To report an AEP street light that is not working properly, call AEP at 866-223-8508 or fill out the online form at AEP's Customer Service website.
• Taylor Electric poles are blank.
  • To report a Taylor Electric street light that is not working properly, call 325-793-8500.

Additional Information

For a detailed description of which agencies support specific lights, see Street Lighting.

5. Where do I report trees causing an obstruction to vehicles?

If a tree or tree limbs are causing an obstruction for vehicles please contact Traffic and Transportation at 325-676-6065 or submit an Overgrown Trees or Vegetation report.

6. How can I get road humps installed on my street?

The City has an official Road Hump Program that sets forth the road hump request process:

• The initial request for road humps must be in writing and be signed by at least five residents (one per residence) on the street segment where road humps are desired. City staff will evaluate the street section to determine if it is eligible for road hump placement.
• If the street segment is eligible, the applicant must submit a petition of the residential dwellings along the street. To proceed, a minimum of 70% of the residences must approve of the road humps and 50% of the residences must agree to a road hump in front of or adjacent to their property.
• If the petition conditions are met, the City will determine road hump locations and the area most likely to be impacted by the road humps. The City will notify property owners in the impacted area and request their opinion. The applicant is responsible for the cost of notification. If fewer than 20% of those households notified oppose the road humps, then the street will be eligible for road humps. After the City receives the required funds from the applicant, the humps will be scheduled for installation.

Additional Information

For more information, read about the Road Hump Program (PDF) or contact the Traffic Engineering Division at 325-676-6281.

7. Is there a permit that will allow me to park my vehicle near my work site?

A Construction Parking Permit can be used to allow certain vehicles associated with a job site to park on the street without regard to a posted parking time limit. For additional information, contact the Traffic and Transportation division at 325-676-6281.