Information Technology

Information Technology

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The Information Technology team supports those that support you! We develop and maintain the City’s technology infrastructure (voice and data networks, data systems, and communications systems) so that your government serves you in the fastest, most reliable and cost-efficient way.

Through the use of technology, the City strives to accommodate your needs by producing what you want, when you need it. Fortunately, technology continues to evolve day after day, and the City’s team of dedicated experts study technology trends and look for ways to streamline old processes and develop new services. Our goal is to provide for Abilene citizens the most effective and useful services in the world.

Information Technology

Supporting the City to Support Our Citizens

 

Application Services

Application Services

Software Programming & Support
Supporting all city departments with the various software & programming necessary for recordkeeping, billing, & daily work

 

911 Admin

9-1-1 Administration

District Management
Overseeing emergency response address compliance & managing the Abilene/Taylor County 9-1-1 District

 
 
 

Network Operations

Network Operations

Computing & Data Networking Design
Maintaining city computers, servers, network hardware & software while providing connectivity to resources & the Help Desk

 

Telecommunications

Telecommunication

Telephone System & Infrastructure
Managing the city's telephone infrastructure, including voice over internet protocol (VOIP) & cellular technologies

 
 

Frequently Asked Questions

Will 911 locate me if I use my cell phone?