The Traffic Services Division is responsible for the application of traffic engineering principles to provide safe and efficient movement of people and goods on the public streets. This involves addressing traffic control issues and concerns through collection and analysis of traffic data and proper selection and application of traffic control devices, i.e., signs, pavement markings, and signals.
School Crossing GuardsSchool crossing guards assist elementary and middle school children in crossing busy streets in 15-17 locations. The hours may be varied slightly to accommodate specific location needs, but occur between 7:00 a.m. - 8:30 a.m. and 3:00 p.m. - 4:30 p.m.
What Can I Do To Help?
Motorists can assist in keeping our kids safe each day by obeying the laws concerning the school zones. In our busy lives sometimes we all forget how hazardous our vehicles can be to these youngsters. You can help by remembering these simple guidelines:
- Cell phone use in a school zone is prohibited
- This includes texting!
- Stay Alert
- Watch for small children. Children often dart out from behind a parked car.
- Slow Down
- Obey the MAXIMUM speed limit in school zones and the 30 mile per hour MAXIMUM speed limit on residential streets.
- Do Not Stop or Park on a Crosswalk
- This is against the law. All vehicles must stop 20’ in advance of the crosswalk.
- Be Patient
- Proceed into the crosswalk or intersection ONLY after ALL pedestrians are all clear of the crosswalk.
- Obey the Crossing Guards and School Officials
- They are there to protect the children but can only do so with your cooperation. It is a violation of State Law to "willfully fail or refuse to comply with any lawful order or direction to stop and yield to pedestrians given by any School Crossing Guard while in performance of his duties in a designated school-crossing zone".
- Don’t stop in the travel lane
- Even if you are just dropping off or picking up students, you can slow down traffic and delay everyone.
How do I report a damaged or missing traffic control sign?
Contact the Abilene Police Department non-emergency number at (325) 673-8331. Please provide the location of the sign, the type of sign (stop, yield, speed limit, etc.), and the type of damage.
How do I report a problem or concern about pavement markings?
To report problems or concerns, contact the Traffic Sign Shop at (325) 676-6065.
How do I report a traffic signal malfunction?
Contact the Abilene Police Department non-emergency number at (325) 673-8331. Please provide the intersection name, the direction of travel and the nature of the malfunction.
How do I report a street light that is not working?
The City of Abilene does not maintain street lights except at signalized intersections. Either Taylor Electric or AEP maintain street lights within the City of Abilene.
- AEP Street lights usually have a silver or yellow pole number down one side of the street light pole.
- To report an AEP street light that is not working properly, call AEP at (866) 223-8508 or fill out the online at AEP's Customer Service website: https://www.aeptexas.com/outages/report/StreetlightProblem.aspx.
- Taylor Electric poles are blank.
- To report a Taylor Electric street light that is not working properly, call (325) 793-8500.
For a detailed description of which agencies support specific lights, see Street Lighting.
Where do I report trees causing an obstruction to vehicles?
If a tree or tree limbs are causing an obstruction for vehicles please contact Traffic & Transportation at (325) 676-6065 or submit an Overgrown Trees or Vegetation report at abilenetx.gov/seeclickfix.
How can I get road humps installed on my street?
The City has an official Road Hump Program that sets forth the road hump request process.
The initial request for road humps must be in writing and be signed by at least five residents (one per residence) on the street segment where road humps are desired. City staff will evaluate the street section to determine if it is eligible for road hump placement.
If the street segment is eligible, the applicant must submit a petition of the residential dwellings along the street. To proceed, a minimum of 70% of the residences must approve of the road humps and 50% of the residences must agree to a road hump in front of or adjacent to their property.
If the petition conditions are met, the City will determine road hump locations and the area most likely to be impacted by the road humps. The City will notify property owners in the impacted area and request their opinion. The applicant is responsible for the cost of notification. If fewer than 20% of those households notified oppose the road humps, then the street will be eligible for road humps. After the City receives the required funds from the applicant, the humps will be scheduled for installation.
For more information, read about the Road Hump Program or contact the Traffic Engineering Division at (325) 676-6281.
Is there a permit that will allow me to park my vehicle near my work site?
A Construction Parking Permit can be used to allow certain vehicles associated with a job site to park on the street without regard to a posted parking time limit. For additional information, contact the Traffic and Transportation division at (325) 676-6281.
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